Returns

Returns Policy
We want you to love the products as much as we do and your shopping experience with us to be as enjoyable as possible.

For a full refund or exchange please include a completed returns/exchange form with your item/s
DOWNLOAD RETURNS FORM and return to;

Exterior The Styleroom
529 Glenferrie Raod
Hawthorn 3122

We do not offer exchanges or returns on sale or discounted items


All items must be returned with no damage to the item or packaging and all swing tags in original form attached to the garment.

Returns and exchanges must be returned within 7 business days of receiving your order. The cost of the exchange is at your expense. If you would like an item exchanged please include a reply paid satchel to ensure a quick turnaround.

We recommend that you use registered post or a trackable courier when returning an item as we cannot accept responsibility for items lost in transit to us.

Upon receipt of the merchandise, we will refund you the purchase price of the item/s, less any shipping costs incurred when the goods were purchased.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10
business days).


Damaged or Faulty Items

We will gladly refund or exchange any faulty or damaged product. Please e-mail hello@exteriorthestyleroom.com.au with photographic evidence and we will be in-touch with you within 1-2 business days.

Any refunds will be credited against the original payment method. Please allow 1-7 business days for the credit to appear on your statement.